Be an integral part of Cinch as A Business Success Associate. You will train and support local businesses with new products, to ensure that they are well versed with the Cinch offering.
Contribute to leading businesses to success when joining the Cinch network in Downtown Manhattan, Brooklyn and Long Island.
Conduct On-boarding and Support team training sessions for new Businesses
Act as technical liaison for sales demos and provide additional sales assistance including POS and dashboard questions
Schedule additional training for Cinch Partners that leave the onboarding process unengaged
Teach on-site and virtual-based training for Business Owners and their staff on Cinch products
Collect feedback from the field to share internally via CRM system and weekly meetings
Distribute collateral and support events and campaigns
Other duties as assigned
The Company: Cinch Technologies is a cutting-edge digital payments company and the creator of Cinch wallet. Cinch wallet is how locals pay in their neighborhood, supporting local businesses and strengthening communities. Cinch is located at 7 World Trade Center in NYC.
Cinch is an early stage, high growth company in an exciting space. This is your chance to be part of a growing team with the opportunity to make a difference.
Experience supporting users in a teaching environment
Excellent verbal and written skills
Highly curious and inquisitive disposition
Comfortable working with local business owners
Self-driven to succeed in current position, as well as driven to excel in overall career
Comfortable presenting and articulating concepts in front of small- to medium-sized audiences
Ability to manage workload based on changing priorities
Strong documentation, problem-solving, and organizational skills
College degree or courses related to Business Administration
Familiarity with CRM system is a plus
Public speaking and/or training experience